Privacy Policy
How SHEHEN handles personal information collected through this website.
Draft for review. This is a plain-language starting point. Have it reviewed against SHEHEN's actual practices and applicable data-protection law before the site goes live.
Who we are
This website is operated by SHEHEN Transport Clearing & Forwarding Ltd ("SHEHEN"). Contact: [SHEHEN EMAIL].
What we collect
Only what you give us through the site's forms:
- Contact details (name, company, phone, email, KRA PIN where you provide it)
- Shipment details (cargo type, origin, destination, container and BL numbers)
- Documents you choose to share for clearance
- Messages you send us
How we use it
To respond to your enquiry, prepare quotes, clear and move your cargo, and keep you informed about your shipment. We do not sell personal information.
Sharing
We share information only with parties needed to move your cargo (for example shipping lines, port and customs authorities, and transport partners), or where the law requires it.
Retention and security
We keep information only as long as needed for the purposes above and for legal and accounting obligations, and take reasonable steps to protect it.
Your rights
You can ask to see, correct or delete your personal information by contacting us.
Changes
We may update this policy; the latest version will always be on this page.